The Role of CIO in Business is more Important

IBM through a study titled "The CIO Study" 3000 interview with Chief Information Officer (CIO) in the world, including 168 CIOs from Southeast Asia. In a meeting Thursday (6/10/2011), IBM revealed the results of his research, some of which revealed that while the growing use of technology in business, the CIO role is changing.

"More than two-thirds of the senior management said that the technology is important for the continuity of their business," said Charles Kamau Njendu, Senior Engagement Manager, Global Business Services, IBM Singapore. A total of 68 percent of companies believe that the technology is very important in business and 58 percent have integrated technology and business innovation.

The importance of technology to strengthen the role of CIO within the company. The CIO is expected to obtain data and insight by leveraging technology that can contribute to business development companies. With this demand, the CIO became very influential in the decisions taken in a company.

As changes occur in the CIO position, then there is a change in job role as well. Problems faced currently is on simplification. More than 80 percent of CIOs (86 per cent of ASEAN and 94 per cent globally) say that they plan to menyederhanan internal processes. Other things, the CIO also tried to get closer to customers.

IBM Research describes four kinds of mandates that utilize CIO, expand, transform and pioneered. At the ASEAN level, extending the mandate was dominant in as many as 10 of the 18 industries. CIO with a mandate to expand the berferforma high regard the importance of communication and internal collaboration as well as business and technology integration.

In the meantime, take advantage of the ASEAN mandate found in government agencies, automotive and consumer products. Mandate to transform the financial institutions are often found in ASEAN. Mandate pioneered in ASEAN generally found in the money market industry, healthcare and telecommunications.

Njedu rate, each carried by the CIO's mandate does not reflect the stage, but it is a form of adjustment of the types of industries and regions where the business is run. For example, competition in the telecommunications industry makes ASEAN CIOs in the industry must play a role in spearheading the effort.

In an effort to carry out its role, the CIO at iuni paying attention to the utilization of technology to get the right information. Example, 4 of 5 CIOs surveyed consider that the business intelligence and analytics are needed to translate the data that is crucial for decision making.

In addition, increased attention to cloud computing is almost double that of the study two years ago. The CIOs in ASEAN states that the application portfolio (20 per cent in ASEAN) and the use of cloud services (23 percent in ASEAN) is to control their activities and reduce costs. However, attention to cloud computing in ASEAN is still lower than globally.

Attention to the mobile also increased. As many as 68 percent of CIOs in the ASEAN region to pay attention to this. In Indonesia alone, the mobile trend also can be observed in many businesses, such as banking, telecommunications and aviation. In the world of banking and aviation services such as no mobile banking and mobile check-in.

So far, based on IBM research, CEOs and CIOs have the same priority in business development. "There are many factors that a priority, but the three most important factors in view of the CIO and CEO of the same, ie, market factors, labor skills and technology. Development of the next 5 years, CEOs and CIOs also have the same priority, ie workforce skills, insight and intelligent and client intimacy, "said Njendu.